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Features: Professional cleans ear, quickly adsorbs the dirt inside of the ear, and sucks dirt into the machine bilge Protect the ear, not damage eardrum, safe and reliable Compact and easy to use, necessary for home and travel Easy to clean and easy to replace Specification: Suction head: about 2.5cm/0.98" Battery: one section of triple A battery(not included) Notes: 1. Due to the different monitor and light effect, the actual color of the item might be slightly different from the color which is showed on the pictures. Thank you! 2. Please forgive 1 cm/0.39"-3 cm/1.18" measuring deviation due to manual measurement. 3. Very welcome to contact our dear customer service staff if you would like to know more about our products! Packages: 1 XEar Cleaner Tool Set 1. All items will be double checked and well packed before sending. Items will be dispatched within 3-7 business days after customers pay the order. Because we have thousands of order everydays. We need to arrange shipment one order by one order. We will send the products to you ASAP. 2. We only ship to Confirmed order address.Your order address MUST MATCH your shipping address. 3. It usually takes about 20-60 business days for delivering the parcel to the destination(for remote areas,it may take a little long).Meanwhile,you can choose Express to shorten the shipping time if you need the order urgently. 4. If you do not receive the order within 60 business days,please feel free to contact us before leaving negative Feeback,we will do our best to help you to resolve the issue. 1. If you are not satisfied with the item when you receive it,please return it return it within 10 days for a replacement or money back.Please contact us before you return it. 2. All returned items must be in the packaging and you must provide us with the shipping tracking number and specific reason for the return. 3. We will you full money,upone receipt of the item in its condition and packaging with all components and accessories include. 4. If the item is damaged during transport or cannot be used normally,please contactus the real photos of the items and we will you money. We maintain high standards of excellence and strive for 100% customer satisfaction!Your satisfaction is our first priority! I f you receive the order and it is in good condition,we would be grateful if you would leave 5-Stars Positive Feedback for the transaction. Otherwise,we would be grateful if you would contact us before leaving 1-Star to 3-Stars Feedback,we will take pleasure to provide a satisfactory solution. Shipping and Packaging All items will be double checked and well packed before sending.Items will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer). Special Announcement:Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .ReturnIf the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.